FAQs

Organic skincare encompasses products that are crafted using natural ingredients without chemical fertilizers, pesticides, GMOs, or other artificial additives.

Yes, Simple Plan Skincare products are designed with a focus on being gentle and suitable for sensitive skin. We understand that individuals with sensitive skin require special attention and care regarding skincare.

Our formulations are crafted with a thoughtful selection of ingredients, including natural and synthetic components, that have undergone rigorous testing to ensure they are non-irritating and less likely to trigger allergic reactions. We strive to avoid harsh chemicals and common irritants that may cause discomfort or adverse reactions on sensitive skin.

However, since each person’s skin is unique, we recommend conducting a patch test before using any new skincare product, especially for those with known sensitivity. Applying a small amount of the product on a small area of the skin, like the inner forearm, and observing for any adverse reactions can help determine if the product suits your specific skin type.

If you have a history of skin allergies or sensitivities, or if you are unsure about using any of our products due to sensitive skin concerns, it is best to consult with a dermatologist or a healthcare professional. They can provide personalized advice and guidance to help you choose the most appropriate skincare products for your needs.

In summary, while Simple Plan Skincare products are designed to be gentle and safe for sensitive skin, it’s always wise to perform a patch test and seek professional advice if you have any concerns about using them. We aim to provide effective and nurturing skincare solutions for all skin types, including those with sensitivity.

Simple Plan products have been dermatologist and clinically tested. However, we recommend performing a skin patch test before use. Apply a small amount of the product to the skin behind your ear or under your jawline. Wait for 24 hours and check for any irritation. If irritation occurs, wash off the product with tepid water. This test helps ensure compatibility with your skin before full application.

We understand your concern about the shelf life of our products. At Simple Plan, we prioritize the use of scientifically safe and proven preservatives to maintain the efficacy of our formulas while ensuring your safety.

We harness the natural power of our ingredients to ensure you get the best experience. We recommend using our products within six months of opening and within 12 months from the date of purchase. Your satisfaction is our top priority, and this approach allows us to offer you effective and safe skincare solutions.

Simple Plan is excited to announce our eco-friendly initiative – refillable product options! We are dedicated to a sustainable future and have taken steps to use recycled materials in our packaging. When you choose our refillable One Touch Airless Bottles, you help reduce plastic waste and promote a circular economy. Our packaging boxes are also made from recycled materials, conserving resources and minimizing environmental impact. Join us in making a positive change for the environment while saving money on your skincare products. Together, we can create a greener world.

Simple Plan Skincare products are crafted to use non-toxic and natural ingredients. This commitment to safety and quality ensures that the products are generally safe for use by a wide range of individuals, including pregnant women. Nevertheless, because every pregnancy is unique, it is essential to exercise caution and consult with a healthcare professional before introducing any new skincare product into your routine during pregnancy.

During pregnancy, hormonal changes can lead to variations in skin sensitivity and may even trigger allergic reactions to certain ingredients that were previously well-tolerated. Additionally, some skincare ingredients may have limited research on their effects during pregnancy, so seeking professional advice is prudent.

When consulting with your physician or healthcare provider, you can discuss the specific ingredients present in Simple Plan Skincare products and evaluate any potential risks or concerns. Your doctor can provide personalized guidance based on your medical history and needs.

The brand’s commitment to using non-toxic and natural ingredients indicates its focus on product safety. However, regardless of the product’s formulation, it is always wise to take precautionary measures and consult with a healthcare professional during pregnancy to ensure the well-being of both the expectant mother and the baby.

If you cannot dispense the day or night cream despite repeated pumping, it could be due to the product settling in the container during shipping. Fortunately, this issue can be easily resolved by following these steps:

• Replace the cap on the product.
• Wrap the product in a soft cloth or hand towel.
• Turn the product upside down.
• Firmly tap the top of the product on a counter twice.
• Check if the product now pumps. Repeat the process if necessary.

The new “airless” bottles are designed to help your product last longer. Unlike traditional bottles that use a tube to draw the product up, these bottles rely on the product making contact with the pump. The above procedure can help to reconnect the product with the pump.

Absolutely not. At Simple Plan, we are deeply committed to promoting cruelty-free practices and protecting animals. None of our skincare products are tested on animals at any stage of development. We firmly believe in the ethical treatment of animals and ensure that our products are created with love and compassion without causing harm to any living being.

Leaping Bunny certification is a globally recognized symbol of cruelty-free practices in the beauty and personal care industry. It is awarded to brands that comply with the strictest cruelty-free standards, ensuring that no animal testing is conducted or commissioned by the brand, its suppliers, or third parties. The certification process involves rigorous audits to verify the brand’s commitment to cruelty-free practices.

Sulfate-free and paraben-free skincare products offer numerous benefits for your skin and differ from products containing common preservatives in several ways.

Firstly, these products are gentler on your skin compared to those with common preservatives. Commonly used preservatives, like parabens, can sometimes lead to skin irritation or allergic reactions in individuals with sensitive skin. By avoiding these ingredients, sulfate-free and paraben-free products provide a milder and more soothing experience for your skin.

Secondly, choosing sulfate-free and paraben-free products can reduce the risk of allergic reactions. Some people have skin that’s particularly sensitive to common preservatives. By eliminating these potential triggers, individuals can minimize the chances of experiencing redness, itching, and inflammation, allowing their skin to feel more comfortable and balanced.

Moreover, these skincare products can help support your skin’s natural barrier. The skin’s barrier is essential for retaining moisture and protecting against external pollutants. Common preservatives, including parabens, may disrupt this barrier. In contrast, sulfate-free and paraben-free products are designed to maintain a healthier and more resilient complexion by working in harmony with your skin’s natural processes.

Environmentally, your choice matters too. Common preservatives, when washed off, can enter water systems and potentially harm aquatic life. By choosing sulfate-free and paraben-free products, you’re contributing to a more eco-friendly approach to skincare, reducing your environmental impact.

Lastly, while ongoing research explores the health effects of common preservatives, some studies have suggested potential links to health issues, such as endocrine disruption and hormone imbalances. Individuals may feel more at ease by opting for sulfate-free and paraben-free products, knowing they are minimizing potential long-term health risks associated with these chemicals.

In conclusion, sulfate-free and paraben-free skincare products offer a gentler and more natural approach to personal care compared to products with common preservatives. They can benefit your skin by reducing irritation, supporting your skin’s protective barrier, and potentially lessening the risk of allergic reactions and long-term health concerns. Choosing these products prioritizes your well-being and contributes to a more environmentally conscious beauty routine.

Skin purging is a natural process that can occur when introducing new skincare products into your routine. This reaction typically involves an increase in breakouts or dry, flaky skin. It occurs due to certain chemical ingredients, such as retinol and skin acids like AHAs and BHAs, stimulating the turnover rate of your skin cells.

During skin purging, these ingredients work to accelerate the shedding of dead skin cells, bringing clogged pores to the surface. This can lead to a temporary increase in breakouts. However, it’s essential to differentiate between skin purging and a negative reaction to the product.

To distinguish between the two, consider factors such as the duration of the breakouts, their location, and the type of product being used. Skin purging typically occurs within a short timeframe after starting a new product and is concentrated in areas where you commonly experience breakouts. If you notice these signs, your skin is likely purging and adjusting to the new ingredients rather than experiencing a negative reaction.

Hyaluronic acid is a naturally occurring substance in the human body that is vital in maintaining skin health. When used in skincare, it offers a range of benefits for the skin. Its remarkable ability to attract and retain water makes it an excellent hydrating agent. By delivering deep moisture to the skin, hyaluronic acid helps keep it plump, supple, and well-hydrated, which, in turn, reduces the appearance of wrinkles and fine lines. This intense hydration contributes to smoother, more youthful-looking skin and a radiant complexion.

Secondly, hyaluronic acid has been found to support the skin’s healing process. When applied topically, it creates a moist environment that promotes faster wound healing and tissue regeneration. It also helps reduce scarring, making it effective in improving the appearance of skin injuries. Furthermore, hyaluronic acid possesses anti-inflammatory properties that can soothe and calm irritated skin, making it suitable for individuals with sensitive or inflamed skin conditions. With its compatibility for all skin types and its ability to enhance skin elasticity, hyaluronic acid is a versatile and powerful ingredient that offers a range of skin-enhancing benefits, contributing to healthier, rejuvenated, and more resilient skin.

Ceramides are crucial for the skin’s barrier function, offering several benefits:

1. Reinforces the Skin Barrier: Acting like mortar between bricks, ceramides hold skin cells together, strengthening the skin’s barrier. This protects against moisture loss and environmental stressors.
2. Retains Moisture: Ceramides form a protective layer that reduces water evaporation, maintaining skin hydration and a plump complexion.
3. Soothes and Calms Irritated Skin: Ceramides restore the barrier’s integrity and reduce moisture loss, soothing irritated skin, including conditions like eczema or psoriasis.
4. Anti-Aging Properties: Topical ceramides replenish essential lipids, supporting the skin’s natural barrier, and promoting a more youthful appearance.
5. Enhances Skin Elasticity: Ceramides help maintain skin elasticity for a firmer, more youthful complexion.
6. Improves Skin Texture: Ceramides restore skin texture by providing a smoothing and hydrating effect, resulting in a more even appearance.
7. Complements Skincare Treatments: Ceramides in skincare products complement other treatments, counteracting dryness or irritation caused by potent actives like retinoids or exfoliants.

In summary, ceramides are essential for maintaining healthy, resilient, and hydrated skin, contributing to a more youthful and glowing complexion.

Moringa Oleifera is a plant known for its numerous health benefits, and its extract is often used in skincare products for its anti-inflammatory and antioxidant properties.

Adaptogens are natural herbs traditionally known for their ability to reduce fatigue, combat the effects of stress, and help the body resist stressors. In skin care, adaptogens are used to support the skin’s ability to adapt to environmental challenges and promote overall well-being.

Using adaptogens in skincare can offer several benefits, including:

1. Improved skin resilience: Adaptogens help the skin better adapt to environmental stressors like pollution and UV radiation.
2. Reduction in skin fatigue: Adaptogens can counteract the effects of stress and exhaustion on the skin, leading to a more energized appearance.
3. Enhanced overall skin health: By promoting balance and well-being, adaptogens contribute to healthier and more radiant skin.
4. Long-term safety: Adaptogens are non-toxic and safe for prolonged use, making them suitable for inclusion in skincare regimens.

Simple Plan Skin Care products incorporate two powerful adaptogens:

Schisandra Chinensis: This ancient adaptogenic superfruit has been used for over 2000 years, with its first recorded use dating back to the first century BC in China. It is revered for its ability to support health and longevity, often referred to as a superior herbal medicine that helps “prolong the years of life without aging.”

Moringa Oleifera: Known as the “tree of life” in various cultures, Moringa is one of nature’s most potent adaptogens. It brings its adaptogenic properties to Simple Plan products to enhance the skin’s resilience and well-being

We want you to be happy. It’s good for the skin. So, we offer a 30-Day Guarantee for all products except for Clearance items and Travel or Sample Items. If you are not satisfied with your purchase, you may return it for a refund of the original purchase price within 30 days of your purchase date. Please note that products returned after an initial refund are only eligible for store credit. For further details on our return policy, please refer to our full policy, which can be found here.

Although our products are made with clean ingredients, some individuals may still have sensitivities to these ingredients. Certain natural essential oils may contain allergen components listed on the ingredient label for European products but not for Canadian-made products. For example, some people may be allergic to rose essential oils due to a compound called Geraniol, the main constituent of rose oil. If you experience an allergic reaction to one of our products, please let us know. We can issue you a refund (minus the shipping).